Privacy is important to us

Privacy and personal data are protected. The processing of personal data of guests, customers, suppliers, partners, and other users is limited to the data necessary for optimal service delivery. Personal data is collected, processed, and used in accordance with the content of this privacy policy and applicable data protection regulations, in particular the Swiss Data Protection Act (DSG). This privacy policy governs which personal data is collected, processed, and used.

1. Description and Scope of Data Processing

1.1 Personal data within the meaning of these privacy provisions is all information relating to an identified or identifiable natural person (hereinafter “data subject”). This includes in particular name, email address, address, telephone number, as well as credit card and account data and VAT information.

1.2 Personal data also includes information about the use of the website. In this context, personal data may be collected as follows: Information about visits to the website such as the volume of data transfer, the location from which the data is accessed, and other connection data and sources that are accessed. This is usually done through the use of log files and cookies. Further information on log files and cookies can be found in Section 5.

1.3 In principle, personal data is destroyed or anonymized as soon as it is no longer required for the purpose of processing.

2. Purpose of Use

Personal data is generally used for the following purposes:
2.1 To optimally provide the required services to the guest/customer;
2.2 To ensure that the website can be used as effectively and user-friendly as possible;
2.3 To fulfill obligations arising from contracts with third parties;
2.4 To enable participation in interactive offerings;
2.5 To inform about changes to services;
2.6 To use additional tools such as social media plugins, newsletters, or web analytics tools.

3. Principles of Data Processing

In data processing, the processing principles of legality, proportionality, purpose limitation, transparency—in particular the fulfillment of information obligations—and data security are taken into account.

4. Information Regarding User Computers, Cookies

4.1 Each time the website is accessed, the following information is generally collected: the IP address, the browser request, and the time of this request. In addition, the status and the amount of data transferred as part of this request are recorded. Product and version information about the browser used and the computer’s operating system is also collected, as well as from which website the access to the page occurred. This data is used to operate the website; in particular to identify and eliminate errors on the website and to determine the website’s load and to make adjustments or improvements.

4.2 Cookies help in many ways to make visits to the website easier, more pleasant, and more meaningful. Cookies are information files that the web browser automatically stores on the user’s computer hard drive when this website is visited.

Cookies are used, for example, to temporarily store the selected services and entries when filling out a form on the website, so that the entries do not have to be repeated when accessing another subpage. After registration, cookies may also be used to identify you as a registered user, so that you do not have to log in again when accessing another subpage.

If you do not wish to use browser cookies, you can set your browser so that the storage of cookies is not accepted. In this case, the website may only be used to a limited extent or not at all. If you only want to accept the cookies of this website, but not those of the service providers and partners used, you can select the setting “Block third-party cookies” in your browser.

5. Data Security

All information transmitted through use is stored on servers within Switzerland/the European Union. Since the transmission of information over the internet is generally not absolutely secure, the security of data transmitted to the website over the internet cannot be guaranteed. However, the website and other systems are secured by technical and organizational measures against loss, destruction, access, alteration, or distribution of data by unauthorized persons.

6. No Disclosure of Personal Data

Subject to consent to data disclosure, legal provisions, and/or official or court orders authorizing or obligating data disclosure, personal data will not be disclosed to third parties. This may include in particular the provision of information for purposes of criminal prosecution, for the prevention of danger, or for the enforcement of intellectual property rights.

7. Changes to These Privacy Provisions

The right is reserved to change these privacy provisions at any time with effect for the future. A current version is available on the website. To become aware of the applicable privacy provisions, this website should be visited regularly.

8. Rights of the Guest/Customer

You have the right to request information about the personal data processed. In particular, you have the right to information about the personal data as such, the processing purpose, the retention period or, if this is not possible, the criteria for determining this period, the origin of the data if it was collected from third parties, if applicable about the existence of automated individual decision-making, and about any recipients or categories of recipients to whom personal data is disclosed. You also have the right to revoke any consent given for the use of personal data at any time. The aforementioned rights can be asserted at any time with the operator.

9. Data Processors Used

The following organizations, companies, or persons have been commissioned by the operator of this website to process data: Bookatable (by Michelin), London limited

10. Newsletter Unsubscribe

You can unsubscribe from the newsletter at any time. You can do this via any newsletter sent, or send an email to our data protection officer.

Questions for the Data Protection Officer

If you have questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:
Sebastian Kern, Managing Director office@berghausfoppa.ch.